We’re in the business of working with our clients to drive long term, strategic changes that ultimately impact customer experience, and therefore the bottom line.
We can extract valuable insights from across numerous channels which can be aggregated, analysed and distilled to give you clearly defined reporting – from the top down.
Using a variety of models, our analysts will take all of the feedback we collect and uncover what really matters most to your customers and how that makes them feel.
Retail and Customer Analytics
At Clarity Insights we use the latest technologies to develop an industry leading reporting and analytics suite, which can be personalised, to suit your specific business needs.
Through tailored user access, our reporting platform allows users to see their results as they happen and identify which areas of the customer experience they and their teams are excelling in and which areas require focus for improvement.
Users have a host of reporting options available to them from headline dashboards to detailed, specific question results at individual location or survey level. The flexibility of the platform also enables users to create their own custom reports.